Popo Live is committed to maintaining a safe and secure environment for all users. The
protection of children is our highest priority. We have a strict zero-tolerance policy for
Child Sexual Abuse and Exploitation (CSAE) and are dedicated to preventing any form of harm to minors on our
Platform.
This policy applies to all users, content, and interactions on the Popo Live
application and website (www.popolive.com).
1. Age Requirement
Popo Live is not intended for users under the age of 18. We require all users to be at
least
18 years old to create an account or use our Services. We implement age verification measures during the
registration process to enforce this requirement.
- Users must confirm they are 18 or older upon registration.
- If we become aware that a user is under 18, their account will be immediately
terminated.
- We do not knowingly collect personal data from anyone under the age of 18.
- If you are a parent or guardian and believe your child has created an account or provided personal
information on Popo Live, please contact us immediately so we can take appropriate action.
Parents & Guardians: If you believe a minor has gained access to our platform, please
contact us immediately at contact@popolive.com so we can investigate and take swift action.
2. Zero Tolerance for CSAE
Popo Live maintains an absolute zero-tolerance policy against all forms of Child Sexual
Abuse and Exploitation (CSAE). This is non-negotiable — any violation results in immediate and permanent
action.
Zero Tolerance Policy: Any content, conduct, or communication that sexually exploits,
endangers, or harms children — or attempts to do so — is strictly prohibited on Popo Live and will result
in immediate account termination and reporting to law enforcement.
This policy applies to all content shared on our platform, including but not limited to:
- Live streams and recorded video content
- Profile images, photos, and media uploads
- Chat messages, comments, and direct messages
- Usernames, bios, and profile descriptions
- Virtual gifts, stickers, and any interactive features
3. Prohibited Activities
The following activities are strictly prohibited on Popo Live:
- Child Sexual Abuse Material (CSAM): Sharing, uploading, distributing, requesting,
possessing, or creating any sexual content involving minors in any form, including images, videos, text,
illustrations, or computer-generated imagery.
- Grooming: Engaging in any communication or behavior designed to build trust with a minor
for the purpose of sexual exploitation, abuse, or trafficking.
- Solicitation: Soliciting sexual content from, or sending sexual content to, any
individual
known or suspected to be a minor.
- Sexual Messaging: Engaging in sexually explicit conversations or exchanges involving
minors.
- Sexualized Depictions: Any content that sexualizes or fetishizes minors, even if the
content does not depict a real child.
- Sextortion: Blackmailing, threatening, or coercing a minor using sexual content or
information.
- Child Trafficking: Any activity that promotes, facilitates, or supports the trafficking
of
children.
- Exploitation for Labor or Begging: Using children to generate income, gifts, or virtual
currency on the platform.
- Endangerment: Any behavior that physically, emotionally, or psychologically endangers a
child.
- Sharing Personal Information of Minors: Posting or sharing personally identifiable
information of any individual known to be a minor.
Important: This list is not exhaustive. Any content or behavior that we determine, in our
sole judgment, poses a risk to children will be treated with the same severity.
4. Detection & Prevention Measures
Popo Live invests in robust technical and human-driven measures to proactively detect and prevent child
exploitation on our platform:
Technology-Based Detection
- Automated Content Moderation: We use AI-powered tools and image/video analysis systems to
detect and flag potentially harmful content before it is distributed.
- Hash-Matching Technology: We employ industry-standard hash-matching tools (such as
PhotoDNA and similar technologies) to identify known CSAM and prevent it from being uploaded or shared on
our
platform.
- Keyword & Pattern Detection: Our systems monitor for keywords, phrases, and behavior
patterns associated with grooming, solicitation, and exploitation.
- Age Estimation Technology: We may use age estimation technology to identify potentially
underage users during live streams or video interactions.
Human Moderation
- Dedicated Safety Team: We employ a dedicated team of trained moderators who review
flagged content around the clock, with specific expertise in child safety.
- Live Stream Monitoring: Our moderation teams actively monitor live streams to detect and
respond to potential violations in real time.
- Escalation Protocols: All suspected CSAE content is escalated immediately to senior
safety
staff and, where appropriate, to law enforcement authorities.
Continuous Improvement: We regularly review and update our detection systems and
moderation
practices to stay ahead of evolving threats and ensure the highest standards of child safety.
5. Reporting & Enforcement
When we become aware of content or behavior involving CSAE — whether through our automated systems,
moderation
teams, or user reports — Popo Live will take the following actions:
- Immediate Content Removal: The violating content will be removed from the platform
immediately upon detection or confirmation.
- Account Termination: The account(s) responsible for the violation will be
permanently suspended or terminated with no option for appeal or reinstatement.
- Evidence Preservation: Relevant information and evidence will be preserved as required by
law to assist in investigations.
- Law Enforcement Reporting: Confirmed CSAE cases will be reported to the appropriate law
enforcement authorities, including but not limited to the National Center for Missing & Exploited Children
(NCMEC), the Internet Watch Foundation (IWF), and local law enforcement agencies.
- Cooperation with Authorities: Popo Live will fully cooperate with law enforcement
agencies
and child protection organizations during investigations related to child safety.
- Related Account Action: We may also take action against other accounts found to be
associated with the violating user or activity.
No Exceptions: Our enforcement actions for CSAE violations are non-negotiable. Permanent
account termination applies regardless of the user's status, follower count, earnings, or engagement level
on
the platform.
6. How to Report
If you encounter any content, behavior, or user on Popo Live that you believe involves child exploitation or
endangerment, please report it immediately. Every report is taken seriously and handled with the highest
priority.
In-App Reporting
- Report a User: Go to the user's profile, tap the menu icon, and select "Report." Choose
the reason related to child safety.
- Report a Live Stream: While watching a live stream, tap the "Report" button and select
the appropriate child safety violation category.
- Report a Message: Long-press on the message, select "Report," and choose the relevant
reason.
Email Reporting
You can also report concerns directly to our safety team via email:
External Reporting Resources
You may also report suspected child exploitation to the following organizations:
- NCMEC CyberTipline: report.cybertip.org (United States)
- Internet Watch Foundation (IWF): report.iwf.org.uk (International)
- Local Law Enforcement: Contact your local law enforcement authorities to report any
immediate danger to a child.
All reports are confidential. We do not disclose the identity of the reporting user to the
reported party. Your safety and privacy are protected when you report concerns.
7. Support for Affected Users
If you or someone you know has been affected by child exploitation, the following resources can provide
help and support:
- Childhelp National Child Abuse Hotline: 1-800-422-4453 (US)
- RAINN (Rape, Abuse & Incest National Network): www.rainn.org — 1-800-656-4673
- Internet Watch Foundation: www.iwf.org.uk
- INHOPE: www.inhope.org — Global network of hotlines
Popo Live is committed to supporting survivors and will provide any necessary assistance to law enforcement
and child protection organizations in their efforts.
8. Legal Compliance & Cooperation
Popo Live is committed to complying with all applicable child protection laws and regulations across the
jurisdictions in which we operate. This includes, but is not limited to:
- United States federal and state child protection laws (including 18 U.S.C. § 2258A — mandatory reporting
of apparent CSAM)
- The Children's Online Privacy Protection Act (COPPA)
- The UK Online Safety Act
- EU regulations related to child protection and digital services
- Applicable laws in India, Bangladesh, Pakistan, and other regions where our users are located
- All other applicable local, national, and international child protection laws
We fully cooperate with law enforcement agencies, government authorities, and child protection organizations
in cases involving child safety. We respond promptly to valid legal requests and provide necessary information
to assist in investigations and prosecutions.
Mandatory Reporting: Popo Live reports all apparent violations involving CSAM to the
National Center for Missing & Exploited Children (NCMEC) as required by law, and cooperates fully with
subsequent law enforcement investigations.
9. Education & Awareness
Popo Live believes that education and awareness are critical components of child safety. We are committed
to:
- User Education: Providing clear guidelines and in-app resources to help users understand
what constitutes harmful content and how to report it.
- Moderator Training: Ensuring our moderation teams receive ongoing training on identifying
and responding to child exploitation, including the latest trends and tactics used by offenders.
- Community Guidelines: Maintaining comprehensive Community Guidelines that clearly outline
prohibited behaviors and the consequences of violations.
- Collaboration: Working with child safety experts, NGOs, and industry partners to stay
informed about best practices and emerging threats.
- Transparency: Periodically sharing updates on our child safety efforts, enforcement
actions, and improvements to our policies and systems.
10. Contact Us
If you have any questions about our Child Safety Standards, wish to report a concern, or need assistance,
please reach out to us: