Last Updated: September 26, 2026
Welcome to Popo Live! These Terms and Conditions ("Terms") govern your access to and use of the Popo Live mobile application, website (www.popolive.com), and all related services (collectively, the "Platform" or "Services"). By accessing, using, registering for, or receiving any services offered on Popo Live, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Platform.
These Terms were written in English (US). To the extent any translated version of these Terms conflicts with the English version, the English version controls.
By accessing, browsing, or using Popo Live, you confirm that you have read, understood, and agreed to these Terms. These Terms apply every time you use the Platform, whether or not you have chosen to register with us. If you are using the Platform on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms.
You should read these Terms in full because they apply every time you use Popo Live. By using our Services, you are accepting and agreeing to be bound by these Terms, our Privacy Policy, and our Community Guidelines.
We may revise these Terms from time to time at our sole discretion. The most current version will always be posted on our Platform with the "Last Updated" date at the top. We will make reasonable efforts to notify you of material changes (such as through in-app notifications or email).
Your continued use of the Platform after any changes to the Terms constitutes your acceptance of the updated Terms. If you do not agree with the revised Terms, you must stop using the Platform.
You must meet the following criteria to use Popo Live:
Important: Popo Live is not intended for users under the age of 18. We do not knowingly allow minors to create accounts. If we discover that a user is under 18, their account will be immediately terminated.
To access certain features of Popo Live, you are required to create an account. Popo Live currently provides multiple ways to register, including via phone number, Google, and Facebook. By creating an account, you agree to the following:
We reserve the right to suspend or terminate your account at any time if you have failed to comply with these Terms, or if activities occur on your account which, in our sole discretion, would or might cause damage to or impair the Services, infringe or violate any third-party rights, or violate any applicable laws or regulations.
Your privacy is very important to us. We designed our Privacy Policy to make important disclosures about how we collect, use, store, and protect your personal data when you use our Platform. We encourage you to read the Privacy Policy carefully and use it to help you make informed decisions.
By using Popo Live, you acknowledge that you have read and understood our Privacy Policy and consent to the data practices described therein.
Our mission is to give people the power to build community, connect with the world, and share their beautiful moments through live streaming and social interaction. To advance this mission, we provide the following services:
Users of Popo Live are able to broadcast live content, use features including chat, comments, bulletin boards, voice interactive services, and engage in other activities that allow them to produce, transmit, display, or store content ("User-Generated Content") on the Services. Users may also add Popo Live-provided music, images, stickers, filters, virtual goods, and other features ("Popo Live Features") to their content before transmitting it via the Services.
We employ dedicated teams and develop advanced technical systems to detect misuse of our Services, harmful conduct toward others, and situations where we may be able to help support or protect our community. If we learn of such content or conduct, we will take appropriate action — for example, offering help, removing content, removing or restricting access to certain features, disabling an account, or contacting law enforcement.
To operate our global service, we need to store and distribute content and data in our data centers and systems around the world, including outside your country of residence. This infrastructure may be operated or controlled by Popo Live and its affiliates.
Other users' opinions on the Services (including those made in connection with the use of virtual gifts) do not reflect our opinions or values.
You are able to share various types of content on Popo Live, including live streams, photographs, messages, comments, and other materials ("Content"). You retain ownership of all Content and information you post on Popo Live, and you can control how it is shared through your privacy and application settings.
By posting or sharing Content on the Platform, you grant Popo Live a non-exclusive, fully paid, royalty-free, worldwide, limited license to use, modify, delete from, add to, publicly perform, publicly display, reproduce, and translate such Content, including distributing part or all of the Platform in any media formats through any media channels. Content not shared publicly ("private") will not be distributed outside the Popo Live Services.
You represent and warrant that:
You agree to pay for all royalties, fees, and any other monies owed to any person by reason of Content you post on or through the Services.
While using Popo Live, you agree that you will not post, send, or broadcast any Content which:
Zero Tolerance for Child Sexual Abuse and Exploitation (CSAE): Popo Live maintains a strict zero-tolerance policy against all forms of child exploitation. Any content or conduct involving CSAE, CSAM, grooming, solicitation, or any sexualized depiction of minors will result in immediate account termination and reporting to law enforcement authorities.
Please use your common sense when picking the Content that you choose to post on or send via Popo Live because you are solely responsible for, and bear all liability in relation to, such Content.
We respect other people's rights and do our best to keep Popo Live safe, and we expect you to do the same. You agree to the following:
From time to time, Popo Live may offer additional products and services for purchase through the App Store, Google Play, or other application platforms ("In-App Purchases"). If you choose to make an In-App Purchase, you will be prompted to enter details for your account with the mobile platform you are using (e.g., Apple, Google, etc.), and your account will be charged in accordance with the terms disclosed to you at the time of purchase as well as the general terms for In-App Purchases that apply to your platform account.
Popo Live offers a feature allowing users to purchase virtual currency ("Coins") for use within the Service. By purchasing and using Coins, you acknowledge and agree to the following:
Important: Virtual Coins and gifts have no real-world monetary value and cannot be exchanged for cash or real-world goods outside the Popo Live Platform, except as expressly permitted under our creator payout programs.
Some of the Popo Live Services are supported by advertising revenue and may display advertisements and promotions. You hereby agree that Popo Live may place such advertising and promotions on the Services or on, about, or in conjunction with your Content. The manner, mode, and extent of such advertising and promotions are subject to change without specific notice to you.
You acknowledge that we may not always identify paid services, sponsored content, or commercial communications as such.
You can report any abuse or complain about Content on Popo Live. We provide "Block" and "Report" functions to help us keep Popo Live clean and safe:
We will always try our best to help resolve any issue that you may encounter with our Service.
To the fullest extent permitted by law, Popo Live expressly excludes:
This limitation on liability applies to, but is not limited to, the transmission of any disabling device or virus that may infect your equipment, failure of mechanical or electrical equipment or communication lines, telephone or other interconnect problems, unauthorized access, theft, bodily injury (other than caused by our negligence), property damage, operator errors, strikes or other labor problems, or any act of God in connection with Popo Live.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. POPO LIVE DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
You agree to defend, indemnify, and hold harmless Popo Live, its parent corporation, officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:
If you violate these Terms or otherwise create risk or possible legal exposure for us, we reserve the right, at our sole discretion, at any time, and without liability or the need to give you prior notice or to refund any unused services, to:
We will try (but are not obliged) to notify you if your access to Popo Live and/or your account is to be or has been suspended or terminated.
If you no longer want to use our Services and would like your account deleted, you can request account deletion through the in-app settings or by contacting us at contact@popolive.com. We will guide you through the process.
Once you choose to delete your account, you will not be able to reactivate your account or retrieve any of the content or information you have added.
We save your profile information in case you later decide to restore your account. You will be able to restore your account and your profile in its entirety within 30 days of deactivating it. After this period, we reserve the right to permanently delete all associated data.
Content that you have uploaded to Popo Live, other than your profile (such as live stream recordings or comments), may still appear on Popo Live following the termination of your registration. For further details, please refer to our Privacy Policy.
These Terms are governed by and construed in accordance with the applicable laws. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts.
Before filing any claim, you agree to try to resolve the dispute informally by contacting us at contact@popolive.com. We will try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days of submission, you or Popo Live may bring a formal proceeding.
These Terms, together with our Privacy Policy and Community Guidelines, constitute the entire agreement between you and Popo Live with respect to the use of the Platform and supersede all prior agreements.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
The failure of Popo Live to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, without our prior written consent. We may assign our rights under these Terms without condition or restriction.
Popo Live shall not be liable for any failure to perform its obligations under these Terms if such failure results from circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, wars, civil unrest, pandemics, telecommunications failures, or cyber-attacks.
You understand and accept that Popo Live may not provide services including but not limited to in-app purchases, payments, or withdrawals in certain regions due to reasons including but not limited to force majeure, sanctions, and security concerns. The specific service delivery scope shall be assessed by Popo Live and relevant authorities.
If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:
For terms-related inquiries, account issues, or to report concerns
contact@popolive.com